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Our Newsletter

Return Policy


The Rabbit Hole appreciates your business and wants you to be fully satisfied with your purchase. We will accept returns for internet orders up to 7 days after delivery date. To start your easy return process, please follow the instruction below:

1) email info@shoprabbithole.com. We will provide a return shipping address.

2) DO NOT remove any tag. Once tag is removed, return request can not be accepted

3) have your return package insured and postmarked within 7 days of the date you receive the item. You will be refunded 100% of items price after the package is received and inspected.

*Please note that shipping fees are not refundable. If the returned item was purchased with a FREE SHIPPING offer, a $5 shipping fee ($12 for international buyer) will be deducted from your refund. Buyer is responsible for shipping item back to us. Please insure the return package, as we can not be responsible for item that gets lost in transit. We will process your refund promptly once the item is received in the exact same condition it was shipped out, with all tags intact. In-store purchases are not returnable.

If you need help, please email us at info@shoprabbithole.com